From Our Clients
“Lisa brought not just video production expertise, but a deep understanding of marketing, human behavior, and storytelling.”
“I came into this work with a military communications and public relations background, so I am not a stranger to messaging. Real marketing, the kind that changes behavior and moves people to open their wallets or show up for a cause, has always been outside my comfort zone.
Working with Firebrand Media changed that. Lisa brought not just video production expertise, but a deep understanding of marketing, human behavior, and storytelling. What I was not expecting was how committed she was to teaching us how to sustain that momentum long after the camera was packed up. That investment in our growth, not just in delivering a product, is rare.
Mountain Valor is a young nonprofit navigating that uncomfortable stretch between being too small to be noticed and being established enough to be grant-ready. In that space, first impressions carry enormous weight. The videos Firebrand produced have opened doors I could not have knocked on otherwise, connecting us with potential partners and funders who now understand who we are before we ever have a conversation.
The number of people who have teared up watching our organization overview video, including me, is something I did not anticipate. Making people cry was never the goal. Making them connect with our mission was, and that is exactly what happened.
Lisa listens. More than that, she hears. She heard not just what I thought I wanted, but what Mountain Valor actually needed. That distinction made all the difference.”
-Katt Whittenberger, Founder and Executive Director, Mountain Valor Veteran Services
“Lisa and Nic produced incredible quality videos for our website and social media marketing.”
“Their way of helping us from start to finish was phenomenal. Lisa helped us get our scripts down — what we wanted to say and how we wanted to say it. It was really neat the way she helped us make each video its own story… their editing was top notch, even helping us with cut-downs so we can have shorter clips for social media has been great.
The professionalism in which Lisa and Nic came to our site, set up, and helped us feel comfortable because we’re not actors…they just really made it simple, easy, and comfortable for us to tell our story. And the finished product has wowed my board, wowed any folks I’ve shared it with. I’m really happy to have these videos. If you’re considering professional videos for your business, you won’t do better in this area than Lisa and Nic and FireBrand Media.”
-Joe Klein, Licensed Professional Counselor, Be Well Now Clinic
“FireBrand Media truly gets it - they know how to craft amazing stories."
“I hired Firebrand Media in 2022 to produce a farm video, and the experience exceeded every expectation I had going in.
As someone who is naturally introverted and not at all comfortable in front of a camera, I was honestly nervous about the whole thing. But the Firebrand team has a real gift for putting people at ease. They never rushed me, never made me feel self-conscious, and gently coaxed out a version of me on camera that I didn't even know existed.
“What really set them apart was how they approached the story itself. They took the time to understand my farm, my background, and what makes it meaningful — and then wove all of that into a narrative that felt authentic, not manufactured. The final video didn't just show what we do here; it told the why behind it in a way I never could have articulated on my own.
If you're a business owner, or anyone with a story worth telling (and you probably have one), I can't recommend Firebrand Media enough. Our customers watched the video and felt like they already knew us before meeting us in person!”
-Diana Upson, Business owner, Skipwillow Farm
"Lisa delivered a valuable workshop for nonprofits in our community.”
“She was generous in sharing her professional expertise with us. I believe participants came away better equipped to strengthen their organizations’ messaging.
What stood out most to me was her approach to structuring a video like a movie or TV show, with clear “payoffs” for the viewer. Her guidance on driving people toward specific actions will help us move beyond simply communicating our message to motivating and engaging our audience.
The presentation included many useful tips: take your audience on a journey; focus on feelings rather than features; and don’t just provide information—paint a picture through storytelling.”
- Dan Feather, Board of Directors, Floyd Times (community news)
“The one-on-one consultation with Lisa was amazing!”
“The one-on-one consultation with Lisa was amazing! Enlightening session clarifying my personal branding and defining social media pillars. She made it easy! I can’t wait to take one of her masterclass workshops!”
-Wendy Epperly, Insurance Broker
“When it came to scheduling my business posts, I was just posting stuff for no rhyme or reason and I didn’t know why some things worked and some things didn’t.”
“I never felt like I could succeed on social media until I went to Lisa for consulting. Now, my posts aren’t random and I have a long-term strategy. I never thought I would be able to speak on camera, but she coached me on-camera and helped with my messaging. My skincare products are now carried in hotels and boutique stores across the state! When I follow Lisa’s system, I’m able to manage my own social media with success and attract new clients. Thank you for helping me!”
-Diana Upson, Business owner, Skipwillow Farm
“I’m so grateful to Lisa for helping me target my audience and fine-tune my mission statement and message.”
“Her insights allowed me to focus my limited time and energy, while finding the niche market for my fine art nature photography. I’m now in the process of revising my website and marketing materials with her feedback in mind.”
-KristineCarterPhotography.com
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